Refund Policy

60-Day Money-Back Guarantee

We stand firmly behind every pair we sell. If you are not completely satisfied, return your purchase within 60 days of delivery for a full refund — no fuss, no fine print designed to trip you up.

How to Request a Return

Starting a return takes minutes:

1. Visit our Contact page and share your order number and reason for return
2. Our team replies with simple step-by-step instructions and a free return label
3. Pack the items and drop them at the designated carrier
4. We inspect and refund once received

You never pay to send something back to us.

Refund Processing

After we receive and inspect your return, we issue your refund within 5 to 10 business days. Refunds return to your original payment method. Depending on your bank or card issuer, the amount may take a few additional days to appear — that part is outside our control, but we'll confirm the moment it's sent.

Free Return Shipping

Every eligible return includes a prepaid return label at our expense. You will not spend a cent to send an item back. Simply attach the label and hand it to the carrier.

Eligible Items

All products may be returned within the 60-day window, provided they are in their original, resellable condition with straps and soles free of excessive wear. A quick try-on at home is expected and welcome — we simply ask that you haven't taken them on a month-long vacation first.

Non-Refundable Situations

A refund may not apply when:

• The 60-day return window has passed
• Items show damage from misuse, alteration, or neglect
• Promotional gift items bundled with an order are not returned with it

If your situation is unusual, contact us — we review each case with fairness, not a script.

Exchanges

Want a different size or color instead of a refund? Reach out through our Contact page. We will help you exchange for the right pair, covering return shipping just as we would for a refund.

Sale & Discounted Items

Our 70% OFF promotion does not change your rights. Discounted items are fully covered by the same 60-day guarantee. Great prices should come with the same peace of mind.

Questions?

Any question about returns or refunds? Visit our Contact page. Our customer service team is ready.